Social Post - 2020-03-17
To our ILKB family,
There is nothing more important to us than the health and safety of all our members. We understand that COVID-19 is concerning for us all.
Several states have now instituted a mandatory closing of gyms along with restaurants, bars, theaters, and other areas where people gather. States also continue to reduce the size of group gatherings.
- If you are a member of a franchise studio that has temporarily closed, and have questions regarding your membership - including cancellations and refunds, please contact your local studio directly. If you need your studio’s contact information, let us know and we’ll send it to you.
- If your franchise studio remains open, we have encouraged owners to increase the frequency and thoroughness with which they clean and disinfect their studios according to the CDC’s guidelines and recommendations. We have also implemented class modifications to ensure social distancing is effectively practiced. If you have additional questions on studio adjustments, please contact your local studio team directly.
- For all other inquiries and questions regarding our first-time class packs from our website please email our Customer Support team at firstname.lastname@example.org.
Take care of yourself, stay safe, be well. We look forward to seeing you on the mats soon, and appreciate your understanding as we navigate this difficult and uncertain time.
ilovekickboxing HQ team